Contact information

Mailing / Business Address:
6925 Eton Ave. Canoga Park, CA 91303
Phone:
Tech support: Arik Nirenberg phone: 818-904-3309 cellphone: 818-269-4091
Sales: Scott Drucker phone: 818-904-3309 cellphone: 818-438-8641
Fax:
818 904 3327
Sales and Customer Service:
info@emcod.com
Tech support:
techsupport@emcod.com

Downloads

Date of Request:
Company Name:
Shipping Address:
Contact Name on Order:
Telephone:
Fax:
E-Mail:

Please complete form with a contact name, telephone #, e-mail address and/or fax # and reason for return description for each item or your RMA request will not be processed.
  QTY Part Number # Original Invoice # Original P.O. # Date Unit Cost Total Cost
1.
Reason for return description:
2.
Reason for return description:
3.
Reason for return description:
4.
Reason for return description:
5.
Reason for return description:
Please, contact our tech support team for troubleshooting before requesting an RMA#. Please, package safety and put the RMA# on the box when shipping product back. Product damaged due to bad packing wont be processed.
If your RMA Request Form is accepted, an RMA confirmation # will be sent via the e-mail or fax number provided above. The authorization will be valid for 30 days upon approval. No product other than stated above will be credited or accepted. No product may be returned without an original Invoice # or Purchase Order #. Advanced replacement items will be charged to the purchasers account. Upon approval, please promptly return product in original packaging with additional accessories to our address below within 30 days or your RMA will be considered VOID. All merchandise will be subject to our factory inspection. Upon inspection, a credit or replacement may be issued, as deemed necessary. Please note that all returns may be subject to a 25% restocking fee, depending on reason for return or upon a final factory inspection. If needed, a EMCOD Customer Service Representative will contact you for additional required information.